All work carried out by Paines is fully guaranteed.
This guarantee is supported through our membership of the Consumer Protection Association (CPA) with a 10-year guarantee underwritten by the Guarantee Protection Insurance Company Ltd, plus a deposit indemnity insurance safeguarding your deposit prior to work commencing.
The Consumer Protection Association is an independent body offering a range of services designed to protect the interests of the consumer when using companies offering home improvement services. As a member, Paines has satisfied the CPA that we are a thoroughly professional organisation. All our work is subject to a consumer survey administered by the CPA. The survey allows the CPA to evaluate the quality of its members, product, installation and service.
We are very proud of the results we have achieved and year on year 100% of our customers have said that work was carried out efficiently, our staff were professional and courteous and that they would recommend our company to others.
For further information on the Consumer Protection Association visit their website www.thecpa.co.uk